Shipping
Free Shipping on Orders $40 (U.S. retail orders)
Hello Darlings! Just a friendly reminder that orders will ship out within 1-2 business days of ordering. After you place your order you will receive two emails from us. One email will have your order confirmation and the second email will contain your shipping tracking information. Please note that the delivery times are estimates as there might be delays due to holidays or unexpected weather changes.
Shipping Rates & Delivery - U.S.
Hawaii, Alaska, PO Boxes, APO/FPO & US Territories: Orders shipped to these addresses must be sent USPS Priority Mail.
* USPS Express Shipping
Orders placed for Express mail (1-2 business days) after 1:00pm CMT will ship out the following day. If you need your order super fast, send us an email at and we will move your order ahead in the queue. Saturday deliveries are available for residential addresses.
NOTE: Wholesale Orders for USA stores qualify for FREE SHIPPING if it is the first order, and meet the $200 minimum.
Business Days & Holidays
All orders ship Monday - Saturday except federal holidays within the United States. Please allow one (1) day for processing.
International Shipping
Hello Darlings! We are thrilled to offer worldwide shipping from our boutique to your doorstep, no matter where you are. We partner with trusted international carriers to ensure your Absolutely Audrey treasures arrive safely and in a timely manner. Shipping rates are calculated at checkout based on your destination and the weight of your order, so you’ll always see the exact cost before completing your purchase.
Please keep in mind that international delivery times can vary significantly depending on your country’s customs processes and local postal service. While we do our best to provide accurate estimates, occasional delays may occur due to customs inspections or other factors beyond our control. Additionally, international orders may be subject to import duties, taxes, or customs fees levied by your country. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout. We recommend checking with your local customs office for more information before placing your order.
If you have any questions about international shipping or need assistance with your order, please don’t hesitate to contact us. We’re always happy to help our international darlings!
Order Tracking & Notifications
We know how exciting it is to wait for your Absolutely Audrey goodies, so we make tracking your order a breeze. As mentioned above, you’ll receive two emails from us: first, an order confirmation to let you know we’ve received your purchase, and second, a shipping confirmation with your tracking number once your order is on its way. Please allow up to 24 hours after receiving your tracking number for the carrier’s system to update with the latest scan information.
If you haven’t received your tracking email within 2 business days of placing your order, be sure to check your spam or junk folder—sometimes our emails like to hide there! You can also log into your account on our website to view your order status and tracking details. If you still can’t locate your tracking information, please contact us and we’ll resend it right away.
Once your package is in the hands of the carrier, you can track its journey using the provided tracking number on the carrier’s website. If you notice any unusual delays or the tracking hasn’t updated in several days, let us know and we’ll investigate. While we’re not responsible for carrier delays or lost packages after they’ve been marked as delivered, we’ll do everything we can to help resolve any issues.
Shipping FAQs
Over the years, we’ve received many questions about shipping, so we’ve gathered the most common ones here for your convenience. If you don’t see your question answered, feel free to reach out to us—we love hearing from you!
- Can I change my shipping address after placing an order? Yes, as long as your order hasn’t shipped yet. Please contact us immediately with your order number and the correct address. Once an order has been shipped, we are unable to reroute it.
- Can I combine multiple orders to save on shipping? If you’ve placed multiple orders that haven’t shipped yet, we may be able to combine them and refund any excess shipping charges. Contact us as soon as possible and we’ll do our best to accommodate your request.
- Do you ship to PO boxes or APO/FPO addresses? Yes, we ship to PO boxes and military addresses via USPS Priority Mail (as noted above for U.S. orders). For international APO/FPO addresses, please allow additional time for military mail processing.
- What if my package is lost or damaged during transit? If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date (or receipt of damaged goods) and we will work with the carrier to resolve the issue. Depending on the situation, we may offer a replacement or refund.
Packaging & Presentation
At Absolutely Audrey, we believe that receiving a package should be a delightful experience from start to finish. That’s why we take great care in packaging every order with love and attention to detail. Each item is carefully wrapped in tissue paper and placed in our signature packaging, making your purchase feel like a gift—even if it’s just for you!
If you’re sending a gift directly to someone special, we can include a handwritten note for you at no extra charge. Simply leave your message in the order notes at checkout, or contact us after placing your order, and we’ll make sure it’s included. We also offer gift wrapping for select items—check the product page for availability.
We are mindful of our environmental impact and strive to use eco-friendly packaging materials whenever possible, without compromising the safety of your items during transit. Our boxes and fillers are recyclable, and we encourage you to reuse or recycle them after unpacking.
Handling Time & Order Cutoff
We know you’re eager to receive your order, so we work hard to get it out the door as quickly as possible. Our standard handling time is 1-2 business days, as mentioned earlier. However, we often ship much faster! Orders placed before 1:00 PM Central Time Monday through Saturday are typically processed and shipped the same day. Orders placed after 1:00 PM will generally ship the next business day.
During peak seasons such as holidays or big sales, handling times may extend to the full 2 business days due to high volume. We appreciate your patience and understanding during these busy times—we promise your order is worth the wait! If you need your order to ship same-day and it’s after the cutoff, please contact us and we’ll see what we can do to expedite it.
Please note that business days exclude federal holidays within the United States, as outlined above. On those days, our shipping department is closed, and orders will resume processing the next business day.
Shipping to U.S. Territories & Military Addresses
We are proud to serve our customers in U.S. territories (including Puerto Rico, Guam, U.S. Virgin Islands, etc.) and military addresses (APO/FPO). As mentioned, all orders to these destinations must be sent via USPS Priority Mail, which ensures reliable delivery even to remote locations. Please note that delivery times to these addresses may be slightly longer than standard U.S. delivery due to the additional distance and processing required.
For APO/FPO addresses, please be aware that packages are subject to military mail handling procedures, which can add extra transit time. We recommend allowing 7-14 business days for delivery to these addresses, though it can sometimes take longer depending on the destination. Rest assured, we’ll provide tracking information so you can follow your package’s journey just like any other order.
We are incredibly grateful for our military community and their families. If you have any specific questions about shipping to your location, don’t hesitate to reach out—we’re here to help!